Brokerage Client Services Specialist

Truist; Winston-Salem (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Vacation days

Sick days

Paid holidays

Job summary

Truist in Winston-Salem, NC is seeking an Office/Support Associate to assist Financial Advisors with client servicing, administrative tasks, and scheduling. You will prepare financial plans, process trades, manage calendars in Salesforce, handle documents, and grow business by contacting potential clients while ensuring compliance and excellent service.

This role requires a Bachelor's degree or equivalent, FINRA SIE/Series 7/66, strong communication, and proficiency with Microsoft Office;

Qualifications

• Bachelor's degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of annuity product features and attributes.
• FINRA SIE, Series 7 and Series 66 licenses (can obtain within 365 days).
• Excellent telephone skills and professional client interactions.
• Strong time management and organizational abilities.
• Effective communication with clients, managers and teammates.
• Ability to interpret detailed written and verbal information.
• Ability to work independently.
• Proficiency in basic Microsoft Office applications.

Responsibilities

• Assist Financial Advisors in servicing clients and preparing financial plans.
• Receive and place orders; respond to market information questions.
• Process corporate actions requiring licensing as needed.
• Schedule client appointments; update data in Salesforce; prepare communications.
• Manage Advisor calendars to maximize productivity and reduce travel time.
• Identify sales opportunities through internal/bank leads and client attributes.
• Provide operational guidance on systems navigation and document fulfillment.
• Ensure new business paperwork is completed accurately and timely.
• Perform authentication for high-risk transactions and calls.
• Maintain a professional environment and positive client impressions.
• Handle operational requests such as distributions, deposits, journals, and ACATs.
• Coordinate with Advisor to review funds, distributions, and RMDs.
• Assist with branch location needs as required.

Skills

Telephone skills

Time management

Communication

Microsoft Office

Self-directed work

Education

Bachelor's degree or equivalent experience

Business/Finance preferred degree

Tools

Salesforce

CRM software

Job description

Truist in Winston-Salem, NC is seeking an Office/Support Associate to assist Financial Advisors with client servicing, administrative tasks, and scheduling. You will prepare financial plans, process trades, manage calendars in Salesforce, handle documents, and grow business by contacting potential clients while ensuring compliance and excellent service.

This role requires a Bachelor's degree or equivalent, FINRA SIE/Series 7/66, strong communication, and proficiency with Microsoft Office;