Broadband Network Technician I - On-Site Field Tech (24/7)

Downtown Boulder Partnership; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life, and STD

Paid Time Off/Vacation

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount program

Job summary

Astound Broadband is seeking a Broadband Network Technician I for the Austin, TX office. You will detect, troubleshoot and resolve outages, perform emergency coax restoration, work on underground cables, and handle maintenance and splicing tasks in a team-oriented environment.

Requires 2+ years in telecom tech, strong problem solving and map-reading skills, and the ability to participate in a 24/7 on-call rotation.

Qualifications

• Experience: 2+ years (telecom technician)
• Competencies: Maintain satisfactory driving record and valid driver’s license
• Knowledge: Customer service, communication, basic computer skills; aptitude to learn skills
• Abilities: Problem solving, time management, teamwork, working alone
• Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant

Responsibilities

• Detect, troubleshoot and resolve system outages
• Emergency coax restoration
• Underground cable
• Maintenance (power supply, actives)
• Leakage
• Splicing
• Documentation
• Participation in a 24/7 on‑call rotation
• Other duties as assigned

Skills

Customer Service

Communication (verbal, written)

Basic Computer Skills

Aptitude to learn skills

Problem solving

Time Management

Teamwork

Reading maps

Bucket Certified

Ohm’s

Understand the Outside Plant

Education

High School Diploma or equivalent

Job description

Astound Broadband is seeking a Broadband Network Technician I for the Austin, TX office. You will detect, troubleshoot and resolve outages, perform emergency coax restoration, work on underground cables, and handle maintenance and splicing tasks in a team-oriented environment.

Requires 2+ years in telecom tech, strong problem solving and map-reading skills, and the ability to participate in a 24/7 on-call rotation.