Bridal Alterations Specialist - Weekend Hours

David's Bridal; Kansas City (MO); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Rewarding Environment and Competitive 

Team Bonus

Dayforce Wallet – Get Paid Early!

Generous Team Member Discount After 1s

Vision Care

Supplemental Insurances- Critical Illn

401K Program

Discounts for Home and Auto Insurance

Discounts for Mobile

Legal Benefits

Pet Insurance

Descripción de la vacante

David’s Bridal is seeking team members dedicated to delivering exceptional customer care both in-person and remotely. You will support alterations processes, assist clients with gowns, and ensure a flawless shopping experience through excellent communication and attention to detail.

We emphasize a welcoming atmosphere, the ability to manage multiple customers, and adherence to dress code standards while promoting all alteration services and additions.

Formación

• High school diploma or equivalent required.
• 1-2 years retail experience in apparel or specialty store.
• Prior sewing experience preferred (bridal/special occasions).
• Experience with computerized POS systems is a plus.

Responsabilidades

• Welcome customers via phone, chat, or in person with friendly enthusiasm and adapt for problem solving.
• Use systems to manage customer flow and deliver five-star service.
• Maintain service levels with preparedness, welcoming attitude, and ability to meet needs.
• Provide exceptional service to multiple customers and contribute to Five-Star goals.
• Address concerns and escalate when needed with leadership support.
• Explain alterations options and promote services and personalization.

Conocimientos

Customer service

Problem solving

Phone skills

Conflict resolution

Sales support

Alterations knowledge

Dress code compliance

POS usage

Inventory management

Greeting and escorting

Educación

High school diploma or equivalent

Retail experience in apparel or specialty store

Sewing experience

POS system experience

Herramientas

POS system

Descripción del empleo

David’s Bridal is seeking team members dedicated to delivering exceptional customer care both in-person and remotely. You will support alterations processes, assist clients with gowns, and ensure a flawless shopping experience through excellent communication and attention to detail.

We emphasize a welcoming atmosphere, the ability to manage multiple customers, and adherence to dress code standards while promoting all alteration services and additions.