Bridal Alterations & Fitting Specialist

David's Bridal; Keizer (OR); On-site; USD 13,000 - 20,000; Part time

Benefits offered by this job

Competitive Pay

Team Bonus

Dayforce Wallet – Get Paid Early!

Referral Incentive Program

Dream Maker Discount

Vision Care

401K Program

Discounts - Identity Protection

Pet Insurance

Job summary

David's Bridal is seeking a Part Time Alterations Associate to assist customers in-store with dress fittings, alterations, and personalized styling. You will collaborate with stylists to ensure perfect fits and a memorable shopping experience.

The role emphasizes sewing tasks, price management, and maintaining a clean alterations area while delivering excellent service to every guest.

Qualifications

• High school diploma or equivalent.
• 1-2 years retail experience in apparel or specialty store.
• Prior sewing experience, bridal or special occasion preferred.
• Experience with computerized POS system is a plus.

Responsibilities

• Welcome customers by phone, virtual chat, and in person with friendly enthusiasm and problem solving.
• Manage customer flow with store systems to deliver five-star service.
• Maintain service levels and follow checkout and alterations processes.
• Provide exceptional service to multiple customers and support five-star outcomes.
• Address concerns confidently and escalate when needed.
• Explain how alterations enhance dress fit and promote alteration services.
• Assist stylists in closing sales through gown fitting consultations.
• Maintain store standards and dress code compliance for a flawless experience.
• Greet and escort alterations customers to appointments and ensure proper handoffs.
• Inspect garments after alterations to ensure pristine condition before delivery.
• Respond promptly with product and service information to inquiries.
• Build long-term relationships to boost satisfaction and loyalty.
• Handle inventory tasks and processing of special orders with quality control.
• Ensure alteration pricing aligns with company standards.
• Oversee alterations, fittings, sewing, steaming, and cleaning to spec.
• Resolve issues per guidelines and support cash wrap processes.
• Keep alterations room clean and organized.
• Perform duties as assigned by management.

Skills

Customer service

Communication

Problem solving

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

David's Bridal is seeking a Part Time Alterations Associate to assist customers in-store with dress fittings, alterations, and personalized styling. You will collaborate with stylists to ensure perfect fits and a memorable shopping experience.

The role emphasizes sewing tasks, price management, and maintaining a clean alterations area while delivering excellent service to every guest.