Bridal Alterations Specialist: Perfect Fit & Finish

David's Bridal; Chattanooga (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Rewarding Environment

Team Bonus

Dayforce Wallet – Get Paid Early!

401K Program

Discounts for Home and Auto Insurance

Job summary

David's Bridal is seeking a part-time alterations associate to deliver exceptional customer service across in-store, phone, and virtual channels. You will assist customers with gown fit, alterations, and personalization while maintaining high store standards and a welcoming environment.

Responsibilities include coordinating with stylists, managing alterations logistics, and promoting alteration services. Prior sewing experience and POS familiarity are a plus.

Qualifications

• High school diploma or equivalent.
• 1-2 years retail experience in apparel or specialty store.
• Prior sewing experience required, bridal or occasion production is a plus.
• POS system experience is a plus.

Responsibilities

• Welcome customers with genuine enthusiasm over phone, chat, and in person and resolve issues.
• Use all systems to manage customer flow and deliver five-star service.
• Assist stylists with gown fit, customization, and alterations.
• Maintain store standards and alteration room organization.
• Communicate alterations options and promote services.

Skills

Customer service

Phone & in-person service

Problem solving

Conflict resolution

Education

High School Diploma

Retail experience

Sewing experience

POS experience

Job description

David's Bridal is seeking a part-time alterations associate to deliver exceptional customer service across in-store, phone, and virtual channels. You will assist customers with gown fit, alterations, and personalization while maintaining high store standards and a welcoming environment.

Responsibilities include coordinating with stylists, managing alterations logistics, and promoting alteration services. Prior sewing experience and POS familiarity are a plus.