Bridal Alterations Specialist

David's Bridal; Knoxville (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Team bonus

Get paid early (Dayforce Wallet)

Referral program

Dream Maker discount

Vision care

Supplemental insurance

401K program

Identity protection discounts

Home and auto insurance discounts

Mobile discounts

MetLife Hyatt legal plans

Pet insurance

Job summary

David's Bridal is hiring for an alterations/customer service role in a retail setting. You will welcome customers, assist with gown fittings, and coordinate with stylists to ensure perfect dress outcomes.

The position emphasizes sewing experience, strong customer interaction, and ability to handle multiple customers with care while maintaining store standards and a positive experience.

Qualifications

• High school diploma or equivalent required.
• 1-2 years retail experience in apparel or specialty store.
• Prior sewing experience preferred (bridal/special occasion).
• POS system experience is a plus.

Responsibilities

• Welcome customers via phone, virtual chats, and in-person with enthusiasm.
• Manage customer flow using systems to deliver five-star service.
• Support alterations process, fittings, and dress customization discussions.
• Assist stylists in closing sales and ensuring a flawless shopping experience.
• Maintain dress code compliance and store cleanliness.

Skills

Customer service

Sewing experience

Retail experience

Education

High school diploma or equivalent

Retail experience 1-2 years

Prior sewing experience

Job description

David's Bridal is hiring for an alterations/customer service role in a retail setting. You will welcome customers, assist with gown fittings, and coordinate with stylists to ensure perfect dress outcomes.

The position emphasizes sewing experience, strong customer interaction, and ability to handle multiple customers with care while maintaining store standards and a positive experience.