Breakfast Server: Guest Experience Specialist

Palette Hotels; Haines Township (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Palette Hotels is seeking a Server to provide friendly, professional food and beverage service in accordance with our high standards. The role involves greeting guests, taking and delivering orders, ensuring satisfaction, and maintaining cleanliness and compliance with liquor regulations.

The ideal candidate has strong communication skills, the ability to multi-task, and prior hospitality or restaurant experience.

Qualifications

• Ability to obtain any government-required licenses or certificates.
• Ability to multi-task.
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Service orientation. Knowledge of principles and processes for providing customer and personal services.
• Knowledge of the appropriate table settings and service ware.
• Possess strong communication skills.
• Prior hospitality or restaurant experience preferred.

Responsibilities

• Responds to all guest and client requests promptly and efficiently.
• Attend pre-shift meetings as needed to discuss particulars, including service, guest, and hotel expectations.
• Greet guests and respond to requests quickly and courteously.
• Serve food and/or beverages according to supervisor's directions.
• Promptly bus dishes as guests complete each course or at the end of the meal.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Perform all assigned side work to include replenishing condiments and restocking stations with supplies.
• Perform general cleaning tasks to adhere to health standards.
• Abide by all State, Federal, and Corporate liquor regulations.
• Performs other duties as assigned by Supervisor

Skills

Multi-tasking

Food & beverage knowledge

Guest relations

Communication skills

Service orientation

Licensing / government certificates

Hospitality experience

Education

High School Diploma preferred

Job description

Palette Hotels is seeking a Server to provide friendly, professional food and beverage service in accordance with our high standards. The role involves greeting guests, taking and delivering orders, ensuring satisfaction, and maintaining cleanliness and compliance with liquor regulations.

The ideal candidate has strong communication skills, the ability to multi-task, and prior hospitality or restaurant experience.