Hotel Server: Guest Experience & Service

Palette Hotels; Spring (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Palette Hotels is seeking a Server to provide friendly, courteous, and professional service in line with our high standards. The role involves serving food and beverages, setting up tables, and maintaining cleanliness to ensure guest satisfaction.

Requirements include the ability to obtain relevant licenses, multitasking, strong communication skills, and a High School Diploma (preferred). Prior hospitality experience is a plus, with opportunities for growth within a team-focused environment.

Qualifications

• Ability to obtain any government-required licenses or certificates.
• Ability to multi-task.
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Service orientation. Knowledge of principles and processes for providing customer and personal services.
• Knowledge of the appropriate table settings and service ware.
• Possess strong communication skills.
• High School Diploma preferred.

Responsibilities

• Responds to all guest and client requests promptly and efficiently.
• Set up tables as instructed by supervisor to include linen, service ware, and glassware.
• Attend pre-shift meetings as needed to discuss particulars, including service, guest, and hotel expectations.
• Greet guests and respond to requests quickly and courteously.
• Serve food and/or beverages according to supervisor's directions.
• Promptly bus dishes as guests complete each course or at the end of the meal.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Perform all assigned side work to include replenishing condiments and restocking stations with supplies.
• Perform general cleaning tasks to adhere to health standards.
• Abide by all State, Federal, and Corporate liquor regulations.
• Performs other duties as assigned by Supervisor

Skills

License/Certification

Multitasking

Food & beverage knowledge

Customer service

Table settings service ware

Communication skills

High School Diploma preferred

Education

High School Diploma preferred

Job description

Palette Hotels is seeking a Server to provide friendly, courteous, and professional service in line with our high standards. The role involves serving food and beverages, setting up tables, and maintaining cleanliness to ensure guest satisfaction.

Requirements include the ability to obtain relevant licenses, multitasking, strong communication skills, and a High School Diploma (preferred). Prior hospitality experience is a plus, with opportunities for growth within a team-focused environment.