Breakfast Host: Luxury Resort Guest Experience

Fairmont Waterfront; Hawaii; Hybrid; USD 79,901,000 - 82,656,000; Full time

Benefits offered by this job

Medical & vision

Company-paid life insurance

401(k) with match

Paid holidays & vacation

Employee dining discounts

Retail discounts

Spa discounts

Travel discounts

Complimentary meals

Job summary

Fairmont Orchid on Hawai‘i Island invites you to join Orchid Court Breakfast as a full-time Hostperson. Provide warm, personal service in a luxury, fast-paced dining environment and create memorable first impressions for guests.

Beyond guest seating, you will master dining operations, knowledge of F&B offerings, upsell opportunities, and HACCP safety standards while supporting a collaborative Heartists team at a premier Hawaiian resort.

Qualifications

• Provide warm, personal & detailed service in a luxury, upscale fast-paced dining environment.
• Maintain a positive first impression through cleanliness, setup, and ambiance control.
• Know all F&B services, offerings, and preparation methods; assist with service standards.
• Upsell and promote food & beverage offers to maximize sales.
• Adhere to HACCP food safety and hotel safety procedures.
• Support other outlets during peak times and learn hotel policies.

Responsibilities

• Provide unique dining experiences to guests with attentive, personalized service.
• Ensure timely service and attentive guest follow-through from seating to departure.
• Maintain knowledge of menus, outlets, and hotel services to answer guest questions.
• Clear tables promptly and assist with opening/closing side duties.
• Collaborate with team to deliver consistent luxury service.

Skills

Guest service

English proficiency

Teamwork

Attention to detail

Food safety knowledge

Personalized service

Job description

Fairmont Orchid on Hawai‘i Island invites you to join Orchid Court Breakfast as a full-time Hostperson. Provide warm, personal service in a luxury, fast-paced dining environment and create memorable first impressions for guests.

Beyond guest seating, you will master dining operations, knowledge of F&B offerings, upsell opportunities, and HACCP safety standards while supporting a collaborative Heartists team at a premier Hawaiian resort.