Breakfast Attendant

The Ozarker Lodge; Branson (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Breakfast Attendant to join their team. This role involves setting up and clearing the breakfast buffet, ensuring a delightful experience for guests. You will be part of a dynamic team focused on providing exceptional service and creating memorable moments for travelers. With a commitment to nurturing talent and a supportive work environment, this position offers opportunities for growth and development in the hospitality sector. If you are energetic, service-oriented, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you!

Benefits

Medical, Dental, Vision Insurance

401K

PTO

Costco Membership

Education Assistance

Employee Rates at Hotels

Monthly Cell Phone Stipend

Dry Cleaning Services

Retention Bonuses

Associate Referral Bonus Program

Qualifications

• 1+ year of experience in hospitality, preferably in a similar role.
• Excellent customer service and communication skills required.

Responsibilities

• Set up and clear the breakfast service, ensuring the buffet is stocked.
• Address customer queries and complaints in a timely manner.
• Maintain cleanliness of dining areas after meal service.

Skills

Customer Service Skills

Interpersonal Skills

Organizational Skills

Attention to Detail

Multi-tasking

Education

High School diploma or GED

College degree

Job description

Job Details

Job Location: The Ozarker Lodge - Branson, MO

Salary Range: Undisclosed

Description

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio.

Primary mission:

Responsible for setting up and clearing the Breakfast service, ensuring that the buffet remains fully stocked at all times. Address customers' queries and complaints in a timely manner.

SCOPE OF WORK + TEAM

• Reports to F&B Manager
• Supports special events team
• Part Front Office Department

RESPONSIBILITIES

• Assembling the breakfast buffet before mealtime and disassembling it thereafter.
• Ensuring that the breakfast buffet remains well-stocked at all times.
• Receiving beverage orders and directing these to the kitchen, as needed.
• Providing customers with condiments upon request.
• Clearing cutlery and crockery from customers' tables.
• Resolving customers' queries and complaints.
• Sweeping, vacuuming, and mopping the floors after each meal service.
• Cleaning and sanitizing tables and countertops after each meal service.

Qualifications

EXPERIENCE:

• Prior Experience:
  • 1+ Previous experience in the hospitality industry, preferably within a similar role.

• Education:
  • High School diploma or GED required; college degree preferred.
• Subject Expertise:
  • Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
  • Must be service oriented with excellent customer service and sales skills
  • Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
  • Must be energetic and outgoing
  • Must possess excellent interpersonal and organizational skills
  • Must be able to follow directions with attention to detail, speed and accuracy
  • Must be a team player with the ability to work under minimal supervision
  • Must be able to multi-task in a fast-paced work environment
  • Must be able to understand and work with basic financial information and solve basic arithmetic problems

OTHER EXPECTATIONS:

• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
• Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Benefits:

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

• Competitive Base Salary
• PTO
• Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance

Additional Per Position

• Employee Rates at all of Springboard Hospitalitys 35+ Hotels
• Monthly Cell Phone Stipend
• Dry Cleaning Services
• Hotel Level Executive Bonus Program
• Retention Bonuses
• Lead Share Program
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program

Springboard Hospitality Core Values:

• CONNECTED. We are plugged into people, technology and the cutting edge of culture.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.