Brand & Vendor Sales Ambassador

Macy's; Springfield (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele and act as the expert for your vendor/brand area while communicating customer needs to leadership and vendor teams.

Full-time colleagues are scheduled for 30+ hours per week; hours vary by business needs. The role emphasizes exceptional service, merchandising initiatives, and brand-specific client development to boost sales and margins.

Qualifications

• 1 year of selling or retail experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide an exceptional customer experience with the customer as priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between vendors, stylists and store leadership.

Skills

Customer service

Communication

Sales

Time management

Teamwork

Tools

POS systems

Mobile devices

RF equipment

Job description

Macy’s is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele and act as the expert for your vendor/brand area while communicating customer needs to leadership and vendor teams.

Full-time colleagues are scheduled for 30+ hours per week; hours vary by business needs. The role emphasizes exceptional service, merchandising initiatives, and brand-specific client development to boost sales and margins.