Brand Stylist & Wardrobe Concierge

Madewell

Seattle (WA)

On-site

USD 44,000 - 49,000

Part time

6 days ago
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Benefits offered by this job

Competitive base pay
60% discount on Madewell products
Discounts on entertainment, travel, &
401(k) plan with company matching

Job summary

Madewell is seeking a stylist to be our key brand ambassador, delivering outstanding customer service and helping clients express their authentic style. In this role you will meet sales targets, build relationships, participate in in-store events, and stay ahead of fashion trends while embodying our service standards.

You will work with a supportive team in a fast-paced retail environment, fostering community and a culture of product expertise across the store.

Qualifications

  • Experience in one-to-one clienteling.
  • Thrive in a results-driven environment.
  • Stay up to date with current fashion trends and industry developments.
  • Exhibit teamwork, flexibility, and courtesy while executing tasks.
  • Scheduling flexibility, including nights, weekends and holidays.
  • Must bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

  • Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and KPI goals.
  • Be the brand ambassador and product expert, building incremental sales through wardrobing.
  • Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
  • Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
  • Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.
  • Know your store’s neighborhood; the events, artists, local influencers and style-makers.
  • Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
  • Stay informed about our competitors, current trends, and the interests of the local community.
  • Share product feedback, insights, and ideas with the management team.

Skills

One-to-one clienteling
Results-driven
Fashion trends
Teamwork
Problem solving
Scheduling flexibility

Job description

Madewell is seeking a stylist to be our key brand ambassador, delivering outstanding customer service and helping clients express their authentic style. In this role you will meet sales targets, build relationships, participate in in-store events, and stay ahead of fashion trends while embodying our service standards.

You will work with a supportive team in a fast-paced retail environment, fostering community and a culture of product expertise across the store.

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