Brand-Driven Sales Associate - Fashion & Customer Experience

Madewell; South Carolina; On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded products

Discounts on entertainment, travel, F&

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to bring personal style and passion to the sales floor, helping customers discover their look and working with teammates to drive business success. The role emphasizes a seamless customer experience, collaboration, and brand-aligned service.

You will engage with customers, stay current on fashion trends, and support store operations while providing a welcoming environment and thoughtful service.

Qualifications

• Must be at least 18 years old.
• Demonstrates passion for brand, customers, and teams.
• Keeps up with fashion trends and industry developments.
• Embraces teamwork, flexibility, and courtesy while executing tasks.
• Shows initiative and problem-solving skills in uncertain situations.
• Has scheduling flexibility, including nights, weekends and holidays.
• Ability to bend, reach, stretch for product and lift/move at least 40 pounds (18 kilos).

Responsibilities

• Provide a seamless and authentic customer experience reflecting the brand.
• Drive sales while meeting or exceeding service expectations.
• Assist with store tasks as directed by management while aligning with brand values.
• Share customer feedback and insights with management.

Skills

Customer service

Teamwork

Problem-solving

Flexibility

Job description

Madewell is seeking a Sales Associate to bring personal style and passion to the sales floor, helping customers discover their look and working with teammates to drive business success. The role emphasizes a seamless customer experience, collaboration, and brand-aligned service.

You will engage with customers, stay current on fashion trends, and support store operations while providing a welcoming environment and thoughtful service.