Brand Protection & Guest Experience Advisor

Ecolab Inc.; Champaign (IL); On-site; USD 54,000 - 80,000; Full time

Benefits offered by this job

Company-paid vehicle for business use

Paid training program and field shadow

Scheduling independence

Job summary

Ecolab’s EcoSure division seeks a Brand Protection Advisor in Champaign, IL to deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, and operational excellence.

You will identify risks with clients, reinforce brand standards, and drive continuous improvement, partnering with EcoSure and other Ecolab teams while traveling up to 25% and maintaining HIPAA compliance where applicable.

Qualifications

• High school diploma required.
• Two years of hospitality industry-related experience.
• Valid driver’s license with no restrictions.
• Must be 21 years of age or older.
• No immigration sponsorship available for this position.

Responsibilities

• Conduct on-site brand protection visits at client locations.
• Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership.
• Partner with EcoSure and Ecolab teams to solve client challenges.
• Complete a budgeted number of visits each week, delivering an exceptional client experience.
• Utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions.
• Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, campuses, and other facilities.

Skills

Multilingual (Spanish & French)

Customer service

Consultative skills

Planning and organizational skills

Problem-solving skills

Education

High school diploma

Tools

iPad

Microsoft Suite

CRM software

Job description

Ecolab’s EcoSure division seeks a Brand Protection Advisor in Champaign, IL to deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, and operational excellence.

You will identify risks with clients, reinforce brand standards, and drive continuous improvement, partnering with EcoSure and other Ecolab teams while traveling up to 25% and maintaining HIPAA compliance where applicable.