Brand‑New Community Leasing Specialist

GHP Management Corporation; Lancaster (CA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Flexible spending account

Employee Assistance Program

On-site parking

Job summary

GHP Management Corporation in Los Angeles, CA is seeking a Leasing Associate to be the front line for prospective residents. You will drive a memorable leasing experience, meet occupancy goals, manage CRM, and coordinate campaigns to showcase the community.

Ideal candidates bring 2–5 years in sales or customer relations, a high school diploma, and a passion for service. This full-time role includes benefits and a fast-paced environment in a brand-new community.

Qualifications

• Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.
• Personable, positive, team-oriented mindset.
• Ability to multitask, work independently, manage competing requests and priorities.
• High school diploma or equivalent experience.
• 2-5 years' practical experience in sales or customer relations.
• Knowledge of Fair Housing preferred.
• Lease-up experience is a plus.
• General computer skills required.
• Must pass background and drug test screening.

Responsibilities

• Demonstrates service excellence by upholding the GHP core values of Care, Excellence, Ownership, and Integrity.
• Cultivates personal relationships with prospective clients and provides a memorable leasing experience.
• Creates a sense of community and an outstanding living experience for new residents.
• Drives online reputation results including Yelp, Google and NPS surveys.
• Meets occupancy goals and demonstrates consistently strong closing ratio.
• Creates daily outreach goals and manages a pipeline of prospective clients.
• Manages CRM queue and ensures that all leads receive a personalized follow-up.
• Creates awareness of the community by managing day‑to‑day creative campaigns including TikTok, Instagram, etc.
• Proactively acquires knowledge about local competitors, current offerings, and the residential market as a whole.
• Takes ownership to drive their own business and proactively proposes process improvement initiatives to the community and corporate stakeholders (e.g., GHP Marketing team).

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

Yardi

CRM

Job description

GHP Management Corporation in Los Angeles, CA is seeking a Leasing Associate to be the front line for prospective residents. You will drive a memorable leasing experience, meet occupancy goals, manage CRM, and coordinate campaigns to showcase the community.

Ideal candidates bring 2–5 years in sales or customer relations, a high school diploma, and a passion for service. This full-time role includes benefits and a fast-paced environment in a brand-new community.