SR LEASING SPECIALIST

GHP Management Corporation; Lancaster (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

GHP Management Corporation seeks a Sr. Leasing Specialist to deliver outstanding leasing experiences and mentor Leasing Specialists across our communities. You will travel to showcase DTLA Luxury properties daily, coordinate tours, applications, and move-ins while upholding company standards.

Drive sales, maintain strong client relationships, and ensure a seamless move-in process. A dynamic, high-energy approach with strong communication and teamwork is essential.

Qualifications

• 3–5 years of practical experience in sales.
• Excellent communication and presentation skills.
• Ability to multitask, work independently, and meet deadlines.

Responsibilities

• Provide a memorable leasing experience for prospective residents through personalized tours.
• Travel daily to showcase GHP DTLA Luxury properties.
• Assist with inquiries, applications, tours, leases, and move-ins for a seamless experience.
• Coordinate with operations to ensure high standards at all properties.
• Lead weekend sales huddles and provide daily activity updates.

Skills

Sales experience

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

CRM software

Office suite

Job description

As a Sr. Leasing Specialist, you will play a crucial role at GHP. You will serve as a seasoned sales professional with demonstrated success. You will provide leadership and mentoring to Leasing Specialist, promoting a positive work environment that encourages collaboration and teamwork. The ideal candidate will have an outgoing and driven personality, as well as an entrepreneurial mindset.REPORTS TO: Leasing ManagerHOW YOU WILL CONTRIBUTE:Customer Service:Provide a memorable leasing experience for prospective residents through completing creative and personalized tours.Travel from the Leasing Concierge Center to the client’s preferred communities to showcase all GHP DTLA Luxury properties daily.Create a sense of community and an outstanding living experience for new residents.Assists with all prospect inquiries including application process, tour coordination, lease administration, and approval process to ensure the new resident has the best move-in experience attainable.Works closely with the Client Operations Manager to ensure the leasing team is providing a seamless tour and move-in experience at the company’s highest standards.Demonstrates service excellence through the demonstration of company values, our employee promise, policies, and initiatives.Sales and Marketing:Maintains a working knowledge of all community features and benefits and ensures these are showcased during the sales process with all prospects.Demonstrates a sense of urgency when making appointments for future residents to visit our communities.Continuously reach out to potential residents with tailored updates - from the ideal floorplan they’ve had in mind to the lifestyle in the neighborhood.Creates a pipeline of prospects by ensuring all leads are followed up and addressed daily.Adheres to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio.Shop competitive properties and stays up to date with the competitive marketDevelops and maintains Reputation Management and Marketing ActivitiesOperations:Maintains a fundamental working knowledge of all lease documentation and resident guide policies and procedures (e.g., Fair Housing guidelines, renter’s insurance policy, lease forms, agreements, etc.)Able to communicate leasing qualifications to prospective residentsFollow the GHP hospitality standards by ensuring the 'model' apartments and target apartments are ready for the show (e.g., cleanliness, WOW fridge, green apples)Organize prospect and leasing filesInput resident and other pertinent information into the company accounting systemOn the move-in day, collect move-in funds, renters insurance and perform a move-in inspection, when needed.Obtain necessary copies of documents, keys, parking tags, and key fobs for scheduled move-in. Move-In packets should be ready and prepared before the resident’s move-in date.On move-in day, travel to meet the resident(s) at the assigned property to perform the move-in process, when needed.Leadership:Identifying market trends to increase future occupancy and provide recommendations to the Leasing ManagerTrain and collaborate with Leasing Specialist to identify and solve any leasing issues that ariseEnsure WOW fridges for all model units are restockedAssist the Leasing Specialist with file compliance for approval and second closing deals.Responsible for shopping competitive properties and performing a bi-weekly market surveyOrganize weekly leasing and traffic reports for Leasing Manager and Regional Sales Manager.Responsible for leading weekend sales huddles.Responsible for sending nightly “Daily Activity Report” for the Leasing Concierge Center.Additional job duties and responsibilities as needed.YOU HAVE:Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environmentPersonable, positive, team-oriented mindsetStrong communicationAbility to multitask, work independently, and manage competing requests and prioritiesHigh school diploma or equivalent experience3-5 years of practical experience in sales requiredKnowledge of Fair Housing preferredGeneral computer skills requiredMust pass background and drug test screeningPHYSICAL REQUIREMENTS:Frequently move/traverse, ascend/descend stairs in/around apartment homes and communityConstantly positions self to bend, stoop, reach, and liftOccasionally lift/move/carry up to 25 lbs. with/without assistanceFrequently lift/move/carry 10 lbsConstantly communicate, converse, and exchange information with coworkers, vendors, residents, and visitorsAbility to remain in a stationary position for extended periods of time.Frequently operates a computer, 10-key, and other office productivity machinery.Constantly works in low to moderate noise levelsConstantly works in outdoor weather conditionsMust have a valid California driver’s license & car insuranceMust have a personal vehicle for business useSCHEDULE HOURS:Must be available to work on weekendsShift schedule 9 am-6 pm and/or 10 am- 7 pm40 Hour weekly commitment required