Brand Manager - KS001

GigaBrands; United States; Remote; CAD 109,905 - 164,858; Full time

Benefits offered by this job

Remote work

Career growth opportunities

Collaborative culture

Job summary

A leading e-commerce consulting firm is seeking a Brand Director to manage key client relationships and lead internal teams. In this remote role, you will be responsible for driving business growth and ensuring high standards of service delivery. The ideal candidate has over 5 years of experience in account management, strong leadership skills, and a solid understanding of Amazon operations. This position offers the chance to have a direct influence on client success and collaborative culture.

Qualifications

• 5+ years of experience in account management or e-commerce leadership.
• Proven success in managing client relationships.
• Strong leadership skills across functions.

Responsibilities

• Manage assigned client accounts focusing on retention and growth.
• Serve as main contact between clients and GigaBrands.
• Oversee execution of core services.
• Monitor client KPIs and drive sales performance.

Skills

Client relationship management

Leadership skills

Understanding of Amazon operations

Problem-solving abilities

Project management tools familiarity

Organizational skills

Problem-solving abilities

Tools

ClickUp

Asana

Notion

Job description

Overview

At GigaBrands, we help e-commerce brands scale profitably through strategy, creativity, and performance. Our team of entrepreneurs, marketers, and operators partners with leading Amazon and DTC brands to optimize every aspect of their business — from PPC and SEO to catalog management and creative design. We're a fast-growing company built on autonomy, accountability, and innovation, where every team member has the freedom to make an impact and the support to grow.

About The Role

The Brand Director plays a pivotal role in managing key client relationships, leading internal teams, and driving business growth across multiple accounts. You'll act as the primary liaison between clients and GigaBrands, overseeing strategy, ensuring seamless execution, and maintaining the highest standards of delivery. This is both a strategic and hands-on leadership role — ideal for someone who combines strong business acumen with operational precision and client empathy.

Responsibilities

• Manage assigned client accounts, focusing on retention, growth, and value delivery
• Serve as the main point of contact between clients and GigaBrands
• Oversee execution of core services: PPC, SEO, catalog optimization, design, and performance troubleshooting
• Develop and present strategic account plans, ensuring alignment with client goals
• Lead a team of Amazon specialists and Jr. Brand Managers, fostering accountability and growth
• Delegate tasks effectively across international teams and track performance outcomes
• Maintain organized, transparent project management systems using ClickUp
• Monitor client KPIs, drive sales performance, and proactively identify areas for improvement
• Ensure operational excellence and adherence to GigaBrands' service standards

Qualifications

• 5+ years of experience in account management, brand management, or e-commerce leadership
• Proven success in managing client relationships and delivering measurable results
• Strong leadership skills, with experience managing teams across functions and geographies
• Solid understanding of Amazon operations — PPC, SEO, catalog management, and creative design
• Excellent communication, presentation, and organizational skills
• Strong attention to detail, time management, and problem-solving abilities
• Familiarity with project management tools (e.g., ClickUp, Asana, Notion)
• Ability to thrive in a fast-paced, entrepreneurial, and client-facing environment

Benefits

• Full-time, remote role aligned with US working hours
• Opportunity to lead high-impact client accounts and drive measurable brand growth
• Direct influence over strategy, execution, and client success
• Collaborative, entrepreneurial culture that values ownership and autonomy
• Career growth opportunities in a performance-driven, international team

If you're a strategic thinker who loves leading teams, building client trust, and driving results — this role is for you. Apply now and join GigaBrands in shaping the future of e-commerce.