Brand Experience Supervisor — Lead & Elevate Customer Moments

Bath & Body Works; Youngstown (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

40% merchandise discount

Tuition reimbursement

401k with company match

Job summary

Bath & Body Works is seeking a Brand Experience Supervisor to partner with the Brand Experience Leader in developing associates and delivering exceptional consumer experiences. You will be the frontline leader during peak times, guiding the team, managing openings and closings, and ensuring operational excellence across the store.

You will coach and motivate associates, reinforce selling expectations, and create genuine connections with customers through personalized recommendations and

Qualifications

• Proven experience delivering sales and consumer experience in a fast-paced retail setting.
• Supervisory experience, preferably in retail.
• Ability to coach and develop associates in a consumer-first environment.
• Strong communication and de-escalation skills.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead opening/closing routines and ensure operational execution.
• Set daily goals and provide performance feedback to leadership.
• Deliver exceptional in-store consumer experiences through selling and product knowledge.
• Maintain safety and store appearance, and manage peak-time schedules.

Skills

Leadership

Customer Service

Retail Operations

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Bath & Body Works is seeking a Brand Experience Supervisor to partner with the Brand Experience Leader in developing associates and delivering exceptional consumer experiences. You will be the frontline leader during peak times, guiding the team, managing openings and closings, and ensuring operational excellence across the store.

You will coach and motivate associates, reinforce selling expectations, and create genuine connections with customers through personalized recommendations and