Brand Experience Supervisor — Lead & Elevate Customer Moments

Bath & Body Works, Inc

North Little Rock (AR)

On-site

USD 45,000 - 65,000

Full time

2 days ago
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Benefits offered by this job

40% merchandise discount
Free products

Job summary

Bath & Body Works, Inc. is seeking a Brand Experience Supervisor in the United States to partner with the Brand Experience Leader. You will develop outstanding associates, deliver exceptional consumer experiences, and positively impact growth across Bath & Body Works.

Store leaders are frontline, brand ambassadors dedicated to connecting with customers. You will recruit, coach, and motivate teams, oversee opening/closing routines, and ensure safety, store operations, and selling excellence

Qualifications

  • Proven experience delivering sales, consumer experience, and operational results in a fast-paced environment.
  • Prior experience in a supervisory role, preferably in a retail setting.

Responsibilities

  • Attract, hire, develop, inspire, and retain top talent.
  • Act as leader on duty to address consumer experience, vendor relationship, or maintenance issues.
  • Support action plans to improve results and ensure execution of operational activities.
  • Perform opening and closing routines including bank deposits, shipment receipt, and disseminate directives.
  • Set the direction and goals for the day/shift.
  • Provide individual and team feedback and recommendations to leadership.
  • Lead in-store consumer experiences through selling behaviors and product knowledge.
  • Train, coach, reward, and motivate associates to improve selling and the consumer experience.
  • Reinforce selling expectations, performance, results, and accountability.

Skills

Retail leadership
Customer service
Staff coaching
Communication
De-escalation

Education

High school diploma

Job description

Bath & Body Works, Inc. is seeking a Brand Experience Supervisor in the United States to partner with the Brand Experience Leader. You will develop outstanding associates, deliver exceptional consumer experiences, and positively impact growth across Bath & Body Works.

Store leaders are frontline, brand ambassadors dedicated to connecting with customers. You will recruit, coach, and motivate teams, oversee opening/closing routines, and ensure safety, store operations, and selling excellence

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