Brand Experience Supervisor — Lead & Elevate Store Team

Bath & Body Works, Inc; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Merchandise discount

401k with company match

Paid time off

Education assistance

Job summary

Bath & Body Works, Inc. is seeking a Brand Experience Supervisor to partner with the Brand Experience Leader in developing outstanding associates and delivering exceptional consumer experiences.

You will be the front line of field leadership, driving growth through a consumer-centric retail approach. You will lead a team, coach associates, and ensure operational excellence while embodying our values and elevating product knowledge.

Qualifications

• Proven experience delivering sales, consumer experience, and operational results in a fast-paced environment.
• Prior experience in a supervisory role, preferably in a retail setting.
• Thrives in a consumer-first based retail environment.
• Ability to foster a consumer-focused selling culture.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in the moment coaching to associates.
• Ability to meet physical demands as described above.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead opening/closing duties including bank deposits and shipments.
• Partner with the brand experience leadership team to support action plans that improve results.
• Set the direction and goals for the day/shift when associates arrive.
• Provide individual and team performance feedback to leadership.
• Lead exceptional in-store consumer experiences through selling behaviors and product knowledge.
• Create genuine connections with consumers through uncovering needs and personalized recommendations.
• Train, coach, and motivate associates to improve selling and consumer experience.
• Reinforce selling expectations, performance, and accountability.
• Maintain safety, cleanliness, and adherence to policies; perform physical tasks as needed.

Skills

Sales leadership

Consumer experience

Operations

Supervisory experience

Communication

Coaching

Physical endurance

Education

High school diploma, GED or relevant work experience

Job description

Bath & Body Works, Inc. is seeking a Brand Experience Supervisor to partner with the Brand Experience Leader in developing outstanding associates and delivering exceptional consumer experiences.

You will be the front line of field leadership, driving growth through a consumer-centric retail approach. You will lead a team, coach associates, and ensure operational excellence while embodying our values and elevating product knowledge.