Brand Experience Lead — Inspire Teams & Elevate Service

Bath & Body Works, Inc; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

40% merchandise discount

Free products

Job summary

Bath & Body Works, Inc is seeking a Brand Experience Supervisor to partner with Brand Experience Leader, develop associates, and deliver exceptional customer experiences that drive growth across Bath & Body Works. store leaders are frontline, brand ambassadors who connect with consumers daily.

The role emphasizes coaching, product knowledge, and driving store performance with a consumer-first mindset in a fast-paced retail environment.

Qualifications

• Proven track record of driving sales and consumer satisfaction in a fast-paced retail environment.
• Experience leading teams and delegating tasks to achieve store goals.
• Ability to coach colleagues to improve selling and service.
• Strong communication and adaptability in a dynamic store setting.
• Comfort with standard operating procedures and safety policies.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead as on-duty supervisor handling consumer experience and operations.
• Collaborate with leadership to execute action plans and drive results.
• Oversee opening/closing routines, deposits, and shipments.
• Set daily goals and provide feedback to improve performance.
• Model selling behaviors and build product knowledge for customers.

Skills

Sales experience

Supervisory experience

Retail knowledge

Consumer focus

Communication skills

Education

High school diploma or GED

Job description

Bath & Body Works, Inc is seeking a Brand Experience Supervisor to partner with Brand Experience Leader, develop associates, and deliver exceptional customer experiences that drive growth across Bath & Body Works. store leaders are frontline, brand ambassadors who connect with consumers daily.

The role emphasizes coaching, product knowledge, and driving store performance with a consumer-first mindset in a fast-paced retail environment.