Brand Experience & Style Advisor

Brobston Group; Williamsburg (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group is seeking a Sales Ambassador to provide personalized customer service and create engaging experiences that reflect the brand lifestyle. The role focuses on building client relationships, supporting sales goals, and contributing to a collaborative store environment.

Responsibilities include understanding customer needs, sharing product knowledge, and providing styling recommendations while maintaining visual standards and contributing to team initiatives.

Qualifications

• Experience selling in a busy, high-volume specialty environment.
• Strong verbal and written communication to engage customers.
• Comfort using digital tools and POS systems to complete transactions.
• Able to adjust to shifting store needs and schedules.

Responsibilities

• Understand customer needs and share product knowledge with thoughtful styling recommendations.
• Build client relationships through outreach and clienteling.
• Meet individual sales goals and support team sales plans and performance.
• Maintain store visual standards and participate in store initiatives and training.
• Support colleagues through coaching and collaboration.

Skills

Sales experience

Communication skills

Digital tools

Flexibility

Tools

POS system

Job description

Brobston Group is seeking a Sales Ambassador to provide personalized customer service and create engaging experiences that reflect the brand lifestyle. The role focuses on building client relationships, supporting sales goals, and contributing to a collaborative store environment.

Responsibilities include understanding customer needs, sharing product knowledge, and providing styling recommendations while maintaining visual standards and contributing to team initiatives.