Style Brand Ambassador & Customer Experience Specialist

Brobston Group; Pottstown (Montgomery County); On-site; USD 28,000 - 36,000; Full time

Job summary

Brobston Group is seeking a Brand Ambassador to create personalized, inspiring customer experiences while supporting sales objectives and store standards. This role contributes to an inclusive team environment and demonstrates passion for fashion and styling.

Responsibilities include delivering exceptional service, educating customers on products, assisting with fitting rooms, and maintaining shop standards.

Qualifications

• Experience in retail or high-volume environments.
• Excellent communication and relationship-building skills.
• Ability to operate a cash register and stand/walk for long periods.
• Flexible schedule including evenings and weekends.

Responsibilities

• Deliver excellent customer service and achieve individual sales and customer engagement goals.
• Educate customers about products, programs, and available offerings.
• Assist customers in fitting rooms and maintain sales floor and back-of-house standards.
• Support store operations, including replenishment, floor sets, opening and closing tasks, and visual standards.
• Collaborate with colleagues and share product feedback and category opportunities with management.

Skills

Customer service

Sales

Communication

Fashion awareness

Job description

Brobston Group is seeking a Brand Ambassador to create personalized, inspiring customer experiences while supporting sales objectives and store standards. This role contributes to an inclusive team environment and demonstrates passion for fashion and styling.

Responsibilities include delivering exceptional service, educating customers on products, assisting with fitting rooms, and maintaining shop standards.