Brand Experience Specialist | Flexible Hours

Gap Inc.; West Hartford (CT); On-site; USD 17,000 - 22,000; Part time

Job summary

Old Navy, part of Gap Inc., is seeking a Brand Associate to bring the brand to life for customers. You will engage customers, educate them on loyalty programs, drive sales through suggestive selling, and deliver an omni-channel shopping experience.

You’ll work with the leadership team to provide excellent service, maintain a clean store, and support various areas including fitting rooms and cash wrap in a fast-paced retail environment.

Qualifications

• Good communication with customers and team to meet goals.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thriving in a fast-paced environment.
• A problem solver open to feedback and continuous improvement.
• Flexible schedule including holidays, evenings, overnight and weekends.
• Able to utilize retail technology.

Responsibilities

• Consistently treat customers and employees with respect.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance the customer experience using omnichannel options.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, and back of house as needed.
• Maintain a neat, clean, organized work center.
• Handle customer interactions courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail knowledge

Problem solving

Flexibility

Retail technology

Job description

Old Navy, part of Gap Inc., is seeking a Brand Associate to bring the brand to life for customers. You will engage customers, educate them on loyalty programs, drive sales through suggestive selling, and deliver an omni-channel shopping experience.

You’ll work with the leadership team to provide excellent service, maintain a clean store, and support various areas including fitting rooms and cash wrap in a fast-paced retail environment.