Brand Experience Associate - Omnichannel Fashion

Gap Inc.; Sandy (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Gap Inc. is seeking a Brand Associate for Old Navy to bring the brand to life for customers. You will provide excellent customer service, educate shoppers about products, and use an omni-channel approach to deliver a best-in-class experience.

Work with leadership to engage customers, drive sales, and maintain a welcoming store environment. Flexibility for holiday, evening, overnight, and weekend shifts is required.

Qualifications

• Strong customer service orientation and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn and use retail technology.

Responsibilities

• Consistently treat customers and coworkers with respect.
• Educate customers about loyalty programs and benefits.
• Engage with customers to drive sales using suggestive selling.
• Enhance the customer experience using omnichannel offerings.
• Meet personal goals that contribute to store results.
• Support sales floor, fitting room, cash wrap, and back of house as needed.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions and returns courteously and professionally.
• Execute store operational processes effectively and efficiently.

Skills

Customer service

Retail knowledge

Communication

Job description

Gap Inc. is seeking a Brand Associate for Old Navy to bring the brand to life for customers. You will provide excellent customer service, educate shoppers about products, and use an omni-channel approach to deliver a best-in-class experience.

Work with leadership to engage customers, drive sales, and maintain a welcoming store environment. Flexibility for holiday, evening, overnight, and weekend shifts is required.