Seasonal Brand & Customer Experience Associate

Old Navy; Sacramento (CA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Health insurance

Job summary

Old Navy is looking for a Brand Associate to bring the brand to life for customers. You’ll deliver friendly service, educate shoppers about products, and help build brand loyalty by using an omni-channel approach to engagement and sales.

In a fast-paced store environment, you will collaborate with leadership, support all areas of the sales floor, and maintain a neat, inviting space. The role requires a willingness to work evenings, weekends, and holidays, with opportunity to grow within Gap Inc.

Qualifications

• Be at least 16 years of age.
• Legally authorized to work in the United States.
• No current or future employment visa sponsorship required.
• Willing to learn and use technology tools (apps, registers).
• Available to work a flexible schedule including evenings, weekends and holidays.
• Able to stand, walk, perform tasks and lift up to 30 pounds.

Responsibilities

• Provide excellent customer service and education about products to drive loyalty and sales.
• Engage with customers to promote loyalty programs and use suggestive selling.
• Support sales floor, fitting rooms, cash wrap and back-of-house operations as needed.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes efficiently.

Skills

Good communicator

Customer focus

Retail passion

Problem solver

Feedback oriented

Tools

Point-of-sale system

Job description

Old Navy is looking for a Brand Associate to bring the brand to life for customers. You’ll deliver friendly service, educate shoppers about products, and help build brand loyalty by using an omni-channel approach to engagement and sales.

In a fast-paced store environment, you will collaborate with leadership, support all areas of the sales floor, and maintain a neat, inviting space. The role requires a willingness to work evenings, weekends, and holidays, with opportunity to grow within Gap Inc.