Brand Experience Associate — Flexible Retail Role

Gap Inc.; Milpitas (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan

Medical, dental, vision

Job summary

Old Navy, a brand under Gap Inc., is seeking a Brand Associate to bring the brand to life for customers. You’ll engage customers, educate on products, and drive a best-in-class experience across sales floor and online channels.

You’ll work with leadership to meet store goals, support various areas, and maintain a neat, organized workspace while delivering exceptional customer service.

Qualifications

• Experience in delivering excellent customer service.
• Ability to educate customers about loyalty programs.
• Knowledge of products to inform and inspire customers.
• Comfort with omni-channel shopping experiences.
• Flexible schedule including holidays and weekends.

Responsibilities

• Consistently treat customers and colleagues with respect.
• Promote loyalty by educating customers about programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize omnichannel offerings to enhance the customer experience.
• Be accountable to personal and store goals.

Skills

Customer service

Communication

Loyalty programs education

Omni-channel selling

Sales empowerment

Flexibility

Team collaboration

Retail technology usage

Physical endurance (lift up to 30 lbs)

Tools

Retail tech tools

Job description

Old Navy, a brand under Gap Inc., is seeking a Brand Associate to bring the brand to life for customers. You’ll engage customers, educate on products, and drive a best-in-class experience across sales floor and online channels.

You’ll work with leadership to meet store goals, support various areas, and maintain a neat, organized workspace while delivering exceptional customer service.