Brand Experience Specialist | Flexible Schedule & Discount

Old Navy; City of Albany (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) with matching

Employee stock purchase plan

Medical/dental/vision

Job summary

Old Navy in the United States is seeking a Brand Associate to bring the brand to life for customers. You will educate customers about products and provide excellent service, using an omni-channel approach to build brand loyalty.

Collaborate with leadership to deliver a best-in-class experience, support sales floor operations, and maintain a neat, organized work center. Flexible scheduling includes evenings, weekends, and holidays to meet business needs.

Qualifications

• Excellent customer service and communication skills.
• Passionate about retail and fast-paced environments.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail experience

Flexible schedule

Omni-channel

Tools

Retail technology

Job description

Old Navy in the United States is seeking a Brand Associate to bring the brand to life for customers. You will educate customers about products and provide excellent service, using an omni-channel approach to build brand loyalty.

Collaborate with leadership to deliver a best-in-class experience, support sales floor operations, and maintain a neat, organized work center. Flexible scheduling includes evenings, weekends, and holidays to meet business needs.