Brand Experience Specialist - Fashion Retail

Old Navy; Enfield (CT); On-site; USD 51,577,000 - 53,076,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k)

Employee stock purchase plan

Medical, dental, vision, life

See more benefits

Equal opportunity employer

Job summary

Old Navy is seeking a full-time Brand Associate to bring the brand to life for customers. You will deliver exceptional service, educate on products, and use an omni-channel approach to enhance the shopping experience. You’ll collaborate with leadership to achieve store goals and build brand loyalty.

Join a fast-paced environment where teamwork and flexibility are valued. The role includes helping on the sales floor, during fitting room, cash wrap, and back of house, with emphasis on customer

Qualifications

• Excellent customer service and communication skills.
• Passion for retail and fast-paced environments.
• Flexible schedule including holidays, evenings, weekends.
• Ability to lift up to 30 lbs when needed.

Responsibilities

• Consistently treat customers and coworkers with respect to create a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize all omnichannel offerings to enhance the customer experience.
• Be accountable for personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and potential issues courteously and professionally.
• Execute operational processes efficiently.

Skills

Good communicator

Customer focus

Retail passion

Problem solving

Flexible schedule

Retail tech

Lifts 30 lbs

Job description

Old Navy is seeking a full-time Brand Associate to bring the brand to life for customers. You will deliver exceptional service, educate on products, and use an omni-channel approach to enhance the shopping experience. You’ll collaborate with leadership to achieve store goals and build brand loyalty.

Join a fast-paced environment where teamwork and flexibility are valued. The role includes helping on the sales floor, during fitting room, cash wrap, and back of house, with emphasis on customer