Brand Experience Specialist - Activewear & Loyalty

Athleta; Schaumburg (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life ins.

See more of the benefits

Job summary

Athleta is hiring a Brand Associate to bring the brand to life for customers and deliver exceptional service across in-store and digital channels. You will educate customers about products, assist with wardrobe decisions and support omni-channel initiatives to create a seamless shopping experience.

We value strong communication, a customer-first attitude, and flexibility to work varied shifts, including evenings and weekends, to meet business needs.

Qualifications

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Athleta is hiring a Brand Associate to bring the brand to life for customers and deliver exceptional service across in-store and digital channels. You will educate customers about products, assist with wardrobe decisions and support omni-channel initiatives to create a seamless shopping experience.

We value strong communication, a customer-first attitude, and flexibility to work varied shifts, including evenings and weekends, to meet business needs.