Brand Associate: Elevate Customer Experience in Activewear

Athleta; Southlake (TX); On-site; USD 16,531 - 23,419; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Athleta is seeking a Brand Associate to bring our brand to life for customers. You educate on products, inform, inspire and wardrobe the customer, collaborating with leadership to deliver an omni-channel experience.

You will join a team focused on customer service, product knowledge and a strong store culture in a fast-paced retail environment. The role supports sales goals with flexible shifts and a commitment to inclusivity.

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omni-channel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Teamwork

Tools

Retail technology

Job description

Athleta is seeking a Brand Associate to bring our brand to life for customers. You educate on products, inform, inspire and wardrobe the customer, collaborating with leadership to deliver an omni-channel experience.

You will join a team focused on customer service, product knowledge and a strong store culture in a fast-paced retail environment. The role supports sales goals with flexible shifts and a commitment to inclusivity.