Brand Experience Specialist: Activewear & Customer Loyalty

Athleta; Napa (CA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Discounts

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase

Job summary

Athleta in Napa, CA is seeking a Brand Associate who will bring our brand to life for customers through exceptional service and product knowledge. You’ll educate, inspire and wardrobe the customer, collaborating with the leadership team to deliver an omni-channel, best-in-class experience.

You will engage with customers, promote loyalty programs, and contribute to achieving store goals. This role requires a flexible schedule and a passion for retail in a fast-paced environment.

Qualifications

• Customer service experience in a retail environment is desirable.
• Strong communication and interpersonal skills.
• Passion for retail and delivering a great customer experience.
• Ability to adapt to a fast-paced, multi-channel shopping environment.
• Willingness to work a flexible schedule including holidays, evenings, weekends.

Responsibilities

• Provide excellent customer service to build brand loyalty.
• Educate customers about loyalty programs and promotions.
• Drive sales through suggestive selling and insightful product knowledge.
• Deliver a seamless omnichannel experience for customers.
• Support store operations on the floor, fitting room, and cash wrap.

Skills

Customer service

Retail experience

Communication skills

Problem solving

Flexible schedule

Job description

Athleta in Napa, CA is seeking a Brand Associate who will bring our brand to life for customers through exceptional service and product knowledge. You’ll educate, inspire and wardrobe the customer, collaborating with the leadership team to deliver an omni-channel, best-in-class experience.

You will engage with customers, promote loyalty programs, and contribute to achieving store goals. This role requires a flexible schedule and a passion for retail in a fast-paced environment.