Brand Associate: Elevate Customer Experience & Sales

Athleta; Virginia (MN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan with company match

Employee stock purchase plan

Insurance: medical, dental, vision, &

Job summary

Athleta is seeking a Brand Associate to bring our brand to life for customers. You’ll engage with shoppers, provide excellent service, educate them on products, and wardrobe the customer using your knowledge and experience.

Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. This role requires strong communication, a passion for retail, flexibility for holiday, evening, overnight and weekend shifts, and the ability

Qualifications

• Excellent customer service and communication skills.
• Strongly goal- and service-oriented in a retail setting.
• Passion for retail and active lifestyle products.
• Flexible schedule including holidays, evenings, weekends.
• Able to maneuver on the sales floor and lift up to 30 lbs.

Responsibilities

• Treat customers and colleagues with respect to foster a positive environment.
• Educate customers about loyalty programs and products.
• Engage with customers to drive sales using suggestive selling.
• Enhance experience with omnichannel offerings.
• Support store operations: sales floor, fitting room, cash wrap, back of house.

Skills

Customer service

Communication

Retail

Flexibility

Technology literacy

Lift up to 30 lbs

Job description

Athleta is seeking a Brand Associate to bring our brand to life for customers. You’ll engage with shoppers, provide excellent service, educate them on products, and wardrobe the customer using your knowledge and experience.

Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. This role requires strong communication, a passion for retail, flexibility for holiday, evening, overnight and weekend shifts, and the ability