Activewear Brand Associate – Customer Experience

Athleta; Bakersfield (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Athleta is seeking a Brand Associate to bring our brand to life for customers through outstanding service and expert product knowledge. You’ll educate, inspire, and wardrobe customers while collaborating with leadership to deliver a best-in-class, omni-channel experience.

Helpful traits include strong communication, a passion for retail, and a readiness to work in a fast-paced environment. Flexible scheduling, including evenings and weekends, is available.

Qualifications

• Provides excellent customer service to build brand loyalty.
• Educates and inspires customers about products and wardrobe choices.
• Delivers a best-in-class omni-channel shopping experience.

Responsibilities

• Consistently treat customers and colleagues with respect.
• Promote loyalty programs to customers.
• Drive sales and service using suggestive selling.
• Enhance customer experience with all omni-channel offerings.
• Be accountable to personal goals aligned with store targets.
• Support sales floor, fitting room, cash wrap, and back-of-house as needed.
• Maintain a neat, clean, and organized work center.
• Handle customer interactions professionally and resolve issues.
• Execute operational processes effectively.

Skills

Customer service

Communication

Retail

Problem solving

Team player

Flexibility

Adaptability

Job description

Athleta is seeking a Brand Associate to bring our brand to life for customers through outstanding service and expert product knowledge. You’ll educate, inspire, and wardrobe customers while collaborating with leadership to deliver a best-in-class, omni-channel experience.

Helpful traits include strong communication, a passion for retail, and a readiness to work in a fast-paced environment. Flexible scheduling, including evenings and weekends, is available.