Brand Associate — Elevate Customer Experience & Growth

Athleta; Cary (NC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase

Medical, dental, vision and life

See more benefits

Job summary

Athleta is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional service experience. You will educate guests on products, loyalty benefits, and fit, while collaborating with leadership to provide a best-in-class omni-channel shopping encounter.

You are a strong communicator, comfortable with retail technology, and able to adapt to a fast-paced store environment. Flexible scheduling, including evenings and weekends, is required.

Qualifications

• Excellent customer service and communication skills.
• Ability to educate customers about loyalty programs and products.
• Comfortable with omni-channel shopping experiences.
• Flexibility to work varied shifts, including evenings and weekends.

Responsibilities

• Interact with customers to provide an exceptional shopping experience.
• Promote loyalty programs and drive sales through suggestive selling.
• Utilize all omnichannel offerings to assist customers.
• Maintain a neat, organized workstation and contribute to a positive team environment.

Skills

Customer service

Communication

Retail knowledge

Flexibility scheduling

Team collaboration

Problem solving

Retail technology

Tools

POS system

Job description

Athleta is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional service experience. You will educate guests on products, loyalty benefits, and fit, while collaborating with leadership to provide a best-in-class omni-channel shopping encounter.

You are a strong communicator, comfortable with retail technology, and able to adapt to a fast-paced store environment. Flexible scheduling, including evenings and weekends, is required.