Brand Experience Specialist

Abercrombie & Fitch Co.; Eastview (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who’ll Celebra

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, offering styling guidance, and maintaining a welcoming environment in our New York store.

You will handle in-store purchases, returns, and exchanges, support omni-channel orders, and help ensure presentation standards across categories while contributing to a dynamic team dedicated to a positive customer journey.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming service and assist customers across categories.
• Support product replenishment and maintain a clean, organized sales floor.
• Process purchases, returns, and exchanges accurately at the cash wrap.
• Support online orders and pickup/shipping processes in-store.

Skills

Customer service

Store operations

Cash handling

Communication

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, offering styling guidance, and maintaining a welcoming environment in our New York store.

You will handle in-store purchases, returns, and exchanges, support omni-channel orders, and help ensure presentation standards across categories while contributing to a dynamic team dedicated to a positive customer journey.