Brand Experience Associate

Abercrombie & Fitch; Louisville (KY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Job summary

Abercrombie & Fitch is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically. You’ll help customers find what they need while maintaining a well-presented environment.

You’ll handle customer interactions, product support, and styling guidance, while also assisting with replenishment, checkout efficiency, and omni-channel tasks to deliver a seamless shopping experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming and attentive service to all customers across categories.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns and exchanges accurately and efficiently at the cash wrap.
• Support omni-channel tasks like online orders and in-store pick-up.

Skills

Customer service

Communication

Organizational skills

Reliability

Tools

POS system

Job description

Abercrombie & Fitch is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically. You’ll help customers find what they need while maintaining a well-presented environment.

You’ll handle customer interactions, product support, and styling guidance, while also assisting with replenishment, checkout efficiency, and omni-channel tasks to deliver a seamless shopping experience.