Brand Experience Sales Advisor

Gap Inc; Puerto Rico; On-site; USD 17,000 - 22,000; Full time

Job summary

Gap Inc. is seeking a customer-focused team member to engage with customers, educate them about products, and create a positive shopping experience. You will assist with finding merchandise, offer styling ideas, and promote loyalty programs to build brand loyalty.

The role emphasizes delivering a seamless omni-channel experience, supporting sales floor operations, fitting rooms, and checkout while remaining courteous and responsive to customer needs and store processes.

Qualifications

• Completed job readiness training at Gap Inc's nonprofit partners.
• Strong communication skills and ability to use technology to engage customers.
• Problem-solving mindset with willingness to learn and take action.
• Professional in handling customer interactions and issues.

Responsibilities

• Acknowledge and assist customers; locate merchandise efficiently.
• Offer style and outfit suggestions using mannequins and displays.
• Promote loyalty programs to customers.
• Leverage omni-channel offerings for a frictionless customer experience.
• Support sales floor, fitting room, checkout, back-of-house processes.
• Be courteous and responsive to internal/external requests.
• Exchange and verify job-related information to provide support.

Skills

Communication

Customer Service

Tech Proficiency

Team Collaboration

Education

Job readiness training completion

Tools

POS systems

Job description

Gap Inc. is seeking a customer-focused team member to engage with customers, educate them about products, and create a positive shopping experience. You will assist with finding merchandise, offer styling ideas, and promote loyalty programs to build brand loyalty.

The role emphasizes delivering a seamless omni-channel experience, supporting sales floor operations, fitting rooms, and checkout while remaining courteous and responsive to customer needs and store processes.