Brand Experience Associate - Fashion Retail

Gap; Osseo (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) with company match

Employee stock purchase plan

Medical, dental, vision insurance

Life insurance

Job summary

Gap is seeking a Brand Associate to bring the brand to life for customers, delivering excellent service and edifying the wardrobe with expert product knowledge. You will collaborate with leadership to create a best-in-class customer experience across channels, driving loyalty and sales in a fast-paced retail environment.

The role emphasizes customer-focused service, flexible scheduling (including holidays and weekends), and comfort with retail tech, while maintaining store standards and

Qualifications

• Customer-focused service provider with strong communication skills.
• Passionate about retail and the customer experience.
• Adaptable and willing to work flexible hours, including evenings and weekends.
• Able to use retail technology and assist customers on the sales floor.

Responsibilities

• Engage with customers to drive sales and promote loyalty programs.
• Educate customers about products and provide expert fashion guidance.
• Deliver a best-in-class customer experience using omni-channel offerings.
• Maintain a neat, clean, and organized work area and assist across store roles.
• Contribute to store goals and meet personal performance targets.
• Handle customer interactions and returns courteously and professionally.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Teamwork

Job description

Gap is seeking a Brand Associate to bring the brand to life for customers, delivering excellent service and edifying the wardrobe with expert product knowledge. You will collaborate with leadership to create a best-in-class customer experience across channels, driving loyalty and sales in a fast-paced retail environment.

The role emphasizes customer-focused service, flexible scheduling (including holidays and weekends), and comfort with retail tech, while maintaining store standards and