Brand Experience Specialist - Retail & Loyalty

Gap; St. Louis (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision, life

See more benefits

For eligible employees

Job summary

Gap is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate customers, drive sales, and deliver a best-in-class experience using an omni-channel approach.

As a key member of the team, you’ll support loyalty programs, participate in daily store operations, and maintain a clean, welcoming environment. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Excellent customer service and communication skills.
• Retail experience and comfort with an omni-channel environment.
• Willingness to work flexible hours including holidays, evenings, weekends.

Responsibilities

• Interact with customers and team to achieve store goals.
• Promote loyalty programs and educate customers.
• Drive sales using suggestive selling and omni-channel tools.
• Support sales floor, fitting room, cash wrap, and back of house as needed.
• Maintain a neat, organized work area and handle customer interactions professionally.

Skills

Good communicator

Customer-focused service

Retail experience

Problem solving

Flexible schedule

Retail technology

Able to lift up to 30 lbs

Job description

Gap is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate customers, drive sales, and deliver a best-in-class experience using an omni-channel approach.

As a key member of the team, you’ll support loyalty programs, participate in daily store operations, and maintain a clean, welcoming environment. Flexibility to work evenings, weekends, and holidays is required.