Brand Experience Associate: Customer-Centric Retail Sales

Gap Inc.; Tucson (AZ); On-site; USD 19,000 - 22,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate to bring our brand to life for customers. You’re an expert in product and use your knowledge to educate, inform, inspire and wardrobe the customer. Through collaboration with leadership, you’ll deliver a best-in-class customer experience using an omni-channel approach.

As part of the team, you’ll promote loyalty programs, engage with shoppers to drive sales, and maintain a clean, organized store environment while supporting various store areas and operations.

Qualifications

• Applicants must be at least 16 years old.
• Legally authorized to work in the United States.
• No visa sponsorship required to work in the United States.
• Willingness to learn and use technology tools (mobile devices, apps, registers).
• Able to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/courtesy and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication skills

Customer service

Retail passion

Problem solving

Tech-savvy

Flexible schedule

Physical ability

Job description

Gap Inc. is seeking a Brand Associate to bring our brand to life for customers. You’re an expert in product and use your knowledge to educate, inform, inspire and wardrobe the customer. Through collaboration with leadership, you’ll deliver a best-in-class customer experience using an omni-channel approach.

As part of the team, you’ll promote loyalty programs, engage with shoppers to drive sales, and maintain a clean, organized store environment while supporting various store areas and operations.