Brand Experience Retail Specialist

Avocado Green Brands; Bellevue (KY); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

Paid Time Off

Annual Bonus Plan

Employee product discount

Volunteer days

Training and tools to be successful

Wellness apps access

Referral Bonus

Growth opportunities

Job summary

Avocado Green Brands in Bellevue, WA is seeking a full-time Retail Brand Experience Associate to join our on-site team. You will drive sales through in-person and digital channels, maintain showroom standards, and participate in community events while delivering an exceptional customer experience.

The role emphasizes a customer-focused approach, product knowledge, and collaboration with cross-functional teams.

Qualifications

• Experience in customer service or retail is a plus.
• Ability to meet and exceed sales targets and KPIs.
• Comfort with live chats and CRM platforms (TalkDesk, Intercom, Kustomer).
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Engage customers in daily in-person sales, chats, phones, and virtual appointments.
• Maintain clean, organized, and visually appealing sales floor and displays.
• Assist with events and community programs to drive traffic and sales.
• Provide exceptional customer service and resolve issues to improve experience.
• Collaborate with teams to relay feedback and improve products and processes.
• Record KPI progress and contribute to achieving sales goals.

Skills

Customer service

Retail sales

CRM tools

Communication

Team player

Flexible schedule

Tools

TalkDesk

Intercom

Kustomer

Job description

Avocado Green Brands in Bellevue, WA is seeking a full-time Retail Brand Experience Associate to join our on-site team. You will drive sales through in-person and digital channels, maintain showroom standards, and participate in community events while delivering an exceptional customer experience.

The role emphasizes a customer-focused approach, product knowledge, and collaboration with cross-functional teams.