Brand Experience Specialist — Onsite, KPI-Driven & Bonus

Avocado Mattress LLC; Bellevue (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life Insurance

401(k) with employer match

PTO

Volunteer days

Employee product discount

Annual Bonus Plan

Wellness tools

Job summary

Avocado Green Brands in Bellevue, WA is seeking a full-time Retail Brand Experience Associate. The role is on-site, hourly with overtime, and includes a monthly bonus. You’ll drive in-person and digital sales, deliver exceptional customer experiences, and support events and brand initiatives.

You should bring a customer-first attitude, strong communication, and the ability to work weekends and holidays. Training and growth opportunities are provided in a fast-growing, mission-driven company.

Qualifications

• Customer service or retail experience is a plus.
• Ability to engage customers and meet sales targets.
• Familiarity with CRM platforms and live chat tools is a plus.
• Willingness to work on weekends and holidays.

Responsibilities

• Engage in daily in-person sales activities and virtual appointments.
• Maintain clean, organized sales floor and displays.
• Support events and community programs to boost brand presence.
• Respond to customer inquiries via chats, phone, and email.
• Track KPIs and sales goals to help the team succeed.
• Collaborate with customer experience, production, and logistics.

Skills

Customer service

Retail sales

CRM platforms

KPIs tracking

Excellent communication

Flexible schedule

Team collaboration

Phone & video appointments

Positive attitude

Self-starter

Tools

TalkDesk

Intercom

Kustomer

Job description

Avocado Green Brands in Bellevue, WA is seeking a full-time Retail Brand Experience Associate. The role is on-site, hourly with overtime, and includes a monthly bonus. You’ll drive in-person and digital sales, deliver exceptional customer experiences, and support events and brand initiatives.

You should bring a customer-first attitude, strong communication, and the ability to work weekends and holidays. Training and growth opportunities are provided in a fast-growing, mission-driven company.