Retail Brand Experience Lead — On-Site + Bonus

Avocado Green Brands; Bellevue (WA); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life Insurance

401(k) matching

Paid time off

Product discount

Annual bonus

Training & tools

Job summary

Avocado Green Brands in Bellevue, WA is seeking a full-time Retail Brand Experience Associate to join our on-site team. You will engage customers, drive sales against KPIs, and deliver an exceptional in-store experience that reflects our sustainable lifestyle focus.

Responsibilities include building product knowledge, supporting events, and collaborating with teams in customer experience, operations, and marketing. A flexible schedule (weekends/holidays) is required.

Qualifications

• Customer service or retail experience is a plus.
• Experience responding to live chats and using a CRM is a plus.
• Experience tracking KPIs or sales goals is a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Engage customers and drive sales toward targets and KPIs.
• Maintain product knowledge and provide exceptional customer experience.
• Support events and collaborate with teams across departments.
• Keep the sales floor visually appealing and organized.

Skills

Customer service

CRM experience

KPIs tracking

Communication (verbal)

Communication (written)

Positive attitude

Self-starter

Flexibility

Tools

TalkDesk

Intercom

Kustomer

Mac & Google suite

Job description

Avocado Green Brands in Bellevue, WA is seeking a full-time Retail Brand Experience Associate to join our on-site team. You will engage customers, drive sales against KPIs, and deliver an exceptional in-store experience that reflects our sustainable lifestyle focus.

Responsibilities include building product knowledge, supporting events, and collaborating with teams in customer experience, operations, and marketing. A flexible schedule (weekends/holidays) is required.