Brand Experience Lead & Customer Champion

Urban-Outfitters-7e13a49d; Omaha (NE); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

Benefits package (medical, dental, vis

PTO and retirement savings

Job summary

Urban Outfitters in Omaha, NE seeks a Key Holder to support store management, supervise daily operations, and maintain a lively store atmosphere that drives sales through genuine customer connections.

You will lead by example, share product knowledge, assist with opening/closing, coordinate inventory and omni-channel tasks, and uphold safety and visual standards while delivering exceptional service.

Qualifications

• Passion for the Urban Outfitters brand reflected in customer interactions.
• Experience leading a team and delivering exceptional service.
• Ability to work flexible hours including nights, weekends, and holidays.
• Willingness to learn, grow and adapt within the organization.

Responsibilities

• Support store management in daily operations and objectives.
• Lead by example to maintain a high-energy, service-focused environment.
• Deliver seamless omni-channel experiences using MPOS, POS, and curbside pickup.
• Open/close procedures, inventory tasks, and uphold safety standards.
• Contribute to an inclusive team culture and effective communication.

Skills

Passion for UObrand

Leadership experience

Team player

Flexible hours

Eagerness to learn and grow

Job description

Urban Outfitters in Omaha, NE seeks a Key Holder to support store management, supervise daily operations, and maintain a lively store atmosphere that drives sales through genuine customer connections.

You will lead by example, share product knowledge, assist with opening/closing, coordinate inventory and omni-channel tasks, and uphold safety and visual standards while delivering exceptional service.