Brand Experience Floor Lead

Abercrombie & Fitch Spain, SL; Richmond (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate opportunities

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensuring excellent customer experience and daily store performance. You will coach staff, open/close routines, operate POS, and support omni-channel orders while maintaining brand standards.

The position offers a dynamic part-time schedule (12–16 hours weekly) with weekend and holiday availability. Prior retail team leadership is preferred; strong communication and fashion knowledge are

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required; experience in leading groups is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication

Fashion trend awareness

Energetic & assertive

Initiative & confidence

Adaptability

Multi-tasking

Proactive thinking

Work ethic

Education

High School Diploma/GED or equivalent

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensuring excellent customer experience and daily store performance. You will coach staff, open/close routines, operate POS, and support omni-channel orders while maintaining brand standards.

The position offers a dynamic part-time schedule (12–16 hours weekly) with weekend and holiday availability. Prior retail team leadership is preferred; strong communication and fashion knowledge are