Brand Experience Associate – Elevate Customer Style

Banana Republic; Chicago (IL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and educating shoppers to inspire wardrobe choices. You’ll collaborate with leadership to provide a best-in-class, omni-channel experience and drive loyalty.

You will engage customers, promote loyalty programs, and support sales floor operations while maintaining a neat, welcoming store environment. A passion for retail and customer care is essential.

Qualifications

• Must be a strong communicator with customers and team.
• Customer-focused service mindset to deliver exceptional experiences.
• Thrives in a fast-paced retail environment.
• Problem solver who seeks continuous improvement and learning.

Responsibilities

• Provide excellent customer service to build brand loyalty.
• Educate customers about products to inform and inspire wardrobe choices.
• Engage with customers to drive sales using suggestive selling.
• Support store operations on the sales floor, fitting room, cash wrap and back-of-house.
• Maintain a neat, clean and organized work center.
• Handle returns and customer interactions professionally.

Skills

Good communicator

Customer-focused

Retail passion

Problem solving

Flexible schedule

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and educating shoppers to inspire wardrobe choices. You’ll collaborate with leadership to provide a best-in-class, omni-channel experience and drive loyalty.

You will engage customers, promote loyalty programs, and support sales floor operations while maintaining a neat, welcoming store environment. A passion for retail and customer care is essential.