Retail Sales Associate — Elevate Customer Experience & Style

Banana Republic; Baton Rouge (LA); On-site; USD 16,531 - 22,041; Full time

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers. You’ll engage with shoppers, educate them about products, and deliver an omni-channel experience with a focus on service and style.

You’ll collaborate with leadership to achieve store goals, promote loyalty programs, and maintain a neat, organized space while handling interactions professionally and respectfully.

Qualifications

• Excellent communication with customers and team.
• Customer-focused service provider on/off floor.
• Passionate about retail in a fast-paced environment.
• Problem solver open to feedback and learning.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail experience

Problem solving

Adaptability

Retail tech

Lifting up to 30 lbs

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers. You’ll engage with shoppers, educate them about products, and deliver an omni-channel experience with a focus on service and style.

You’ll collaborate with leadership to achieve store goals, promote loyalty programs, and maintain a neat, organized space while handling interactions professionally and respectfully.