Brand Associate: Elevate Customer Experience & Sales

Banana Republic; Deer Park (IL); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) plan with match

Employee stock purchase plan

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and deliver an omni-channel experience. You will educate customers, engage with shoppers to drive sales, and collaborate with leadership to provide exceptional service in a fast-paced environment.

You will support various store tasks and maintain a clean, welcoming space while upholding brand standards and guaranteeing a positive customer experience across channels.

Qualifications

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Retail knowledge

Communication

Flexibility

Omni-channel

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and deliver an omni-channel experience. You will educate customers, engage with shoppers to drive sales, and collaborate with leadership to provide exceptional service in a fast-paced environment.

You will support various store tasks and maintain a clean, welcoming space while upholding brand standards and guaranteeing a positive customer experience across channels.