Brand-Driven Retail Sales Associate

New Balance, Inc.; Glendale (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Life insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Associate discount

Job summary

New Balance is hiring Retail Sale Associates in Glendale, AZ. You will deliver exceptional customer service, apply product knowledge, and guide customers through the purchase process, reflecting the New Balance brand at every step.

You will measure and fit customers with the right NB products, inform them about promotions, and maintain a neat, well-stocked floor while ensuring accurate labeling and pricing. Flexibility for weekends and holidays is expected.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Past retail experience preferred, but not necessary.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift up to 50 lbs with assistance if necessary.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about any promotions we have running.
• Keep the floor always looking its best – neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Protect our products by greeting customers and monitoring floor merchandise.
• Follow safety regulations and report accidents or near misses.

Skills

Customer service

Verbal communication

Teamwork

Cash register

Basic math

Physical stamina

Job description

New Balance is hiring Retail Sale Associates in Glendale, AZ. You will deliver exceptional customer service, apply product knowledge, and guide customers through the purchase process, reflecting the New Balance brand at every step.

You will measure and fit customers with the right NB products, inform them about promotions, and maintain a neat, well-stocked floor while ensuring accurate labeling and pricing. Flexibility for weekends and holidays is expected.